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Micro-management: a practice whereby a manager stands permanently behind a worker's back, checking their every step. Micro-management is understandable (and…
The pandemic has invaded our offices, meaning many companies have had to…
Despite the saying that some people are born leaders, most of the traits of…
Communication skills are key to success in any given field. Be it personal…
The mental state, motivation and engagement of employees in customer…
The coronavirus pandemic is not the only crisis that you will have to face…
Some leaders are able to keep a cool head even in a crisis. Others may be…
Being a leader requires a number of specific traits. One of them is great…
If you have the feeling that every day is the same, that you are stagnating…
One of the most crucial tasks of a team manager is to offer their team a…
Extreme athletes are known to have really strong nerves and commitment to…
Who would not want to become an indispensable person for others - and…
Empathy and communication skills are crucial for customer service agents.…
