Ways to a better customer service In today's competition of companies, the client's satisfaction with customer service plays a significant role it is the service which is often the cause of a…
How do you know you need new customers? You surly know how delicate matter it is when you are too dependent on one…
How to improve the success rate of sales in a call center Working as a call center operator is mostly thankless and difficult. Both…
Why sales makes marketing angry It happens in companies where sales and marketing work separately. It…
How to boost the energy of your call center agents Do you know how to encourage the motivation of your call center agents…
Get the most out of "cold calls" Almost every non-negotiated sales or business call is probably…
Provide customer service proactively If you focus on solving customers problems only after they turn to you, you…
How to lose customers quickly and easily Getting a new customer is ten times as expensive as retaining an existing…
How to improve morale in the contact center Frankly speaking, the position of workers in contact centers is not…
Few tips on how to succeed during a sales call Perhaps no one likes it, it bothers us and we often experience it in the…
Cold calling may be fun Prepare a simple process that will change a routine into a nice job. The…
How to lose business thanks to voicemail Voicemail messages can be just that first impression you make on a…
Performance management is one of the most pressing issues for call centre…
