Top reasons why customers are not loyal The aim of every company is to build a strong, loyal client base consisting of customers who feel positively about the company and will be long- term customers of…
Beware of the 5 myths of customer service The CustomerThink server presented the results of a survey taken by Sales…
New findings in behavioral economics Behavioral economics is a discipline that studies the influence of…
How to benefit from customers' complaints Even today, with social networks, online help-desks and webpages, many…
Routine Habits for Excelling in Sales The server of the British magazine Business Matters published a list of…
Emotional perception of customers Certainly, every salesman acknowledges the fact that logical argumentation…
Tips for a chief customer officer The chief customer officer, or CCO, is a person whose task is to ensure…
The best 20 tips for telemarketers According to the Salesopedia server, the following twenty pieces of advice…
10 steps to perfect marketing Do you think that a guaranteed recipe for successful marketing cannot work?…
Do you want to provide good customer sevice? Be decisive, it helps If you provide or sell a service, you probably have a need to explain…
How to overcome the fears of calling unknown people Cold calling is a term which is used in marketing for the practice of…
Customer service professions in the near future Customer service has been in a state of flux lately. Internet and…
How to ensure that the customers really call you back? The most common reason for losing a potential customer is letting him or…
