Marketing – HR news

Článek v rámci předplatného icon 6 Tips on How AI Can Help Streamline Customer Service

AI is reshaping the world, including customer service. Artificial intelligence offers a range of possibilities for automating and enhancing client care. Here are six…

Článek v rámci předplatného icon Five simple steps to immediately improve your customer service

Have you become a manager of an ineffective customer service team? Or did…

Článek v rámci předplatného icon What customer service should not look like: Five most common and crucial mistakes

Managers responsible for customer service often can't make out that a…

Článek v rámci předplatného icon Personalisation: the key to effective customer service and satisfied clients

There has already been a lot said in our articles about the importance of…

Článek v rámci předplatného icon Forbidden phrases: Six things a client must never hear from a company

Customer service is the showcase of every company, and the way customer…

Článek v rámci předplatného icon 5 tips on making your clients' lives easier

Many companies think about how they could best meet the demands of their…

Článek v rámci předplatného icon What (not) to do if you encounter an angry customer in customer service

This is a tricky question that has gone hand in hand with customer service…

Článek v rámci předplatného icon Four things modern clients expect from quality customer service

When it comes to customer service, it is always a good idea to stay one…

Článek v rámci předplatného icon Do you want to have loyal and happy clients? Here are 5 things you can do to achieve that

There is no simple guide on how to be successful against your competition.…

Článek v rámci předplatného icon How can you tell if your customer service is not good enough? By these six signs

Is your system of customer care efficient? Are clients satisfied? It might…

Článek v rámci předplatného icon Five tips on how to increase the loyalty of your clients

In most cases, retaining a client is simpler, cheaper and less time-…

Článek v rámci předplatného icon Eight steps towards increasing customer loyalty through customer service

Customer care is the alpha and omega of client satisfaction. It starts with…

Článek v rámci předplatného icon No angry clients: How to provide customer service that will make your customers happy

An angry client who is screaming at a receptionist or at another company…

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