Customer loyalty is essential Many salespeople and companies still use the same behaviour patterns as everyone else when communicating with clients. But generally accepted concepts, such as…
How to run a call centre better Investing money and time in technology isn't the best way. The most…
Out-of-office reply: Don't forget your clients during the holiday You need to solve a problem quickly, so you call or e-mail the responsible…
Improve your sales tactics in seven easy steps The basis for success is the ability to sell products. The server…
Keep your "old" clients Gaining new clients usually requires investing more money. Building long-…
How to win trust during a sales call The preparations you make prior to a sales call are not the only thing that…
Don't put off unpleasant phone calls Phone contact with your clients is an important part of your career. Server…
Is it time to get rid of your client? When we are starting out, we usually accept any and all clients. But after…
How can you achieve success in cold calling? <p">When cold calling is the first contact with your prospect, it can…
How to say "No" to a customer In sales, it is important to comply with your customer´s wishes, to be able…
Salespeople are interested only in themselves? Oh, come on! In an article on the sellingprof.com website Kendra Lee, a top U.S. sales…
Introverted salespeople Introverts do not live in complete isolation; they are, however, rather…
5 tips on how big companies can be more responsive to clients needs Understanding specific client needs is essential in any customer-company…
