How to handle overinformed clients One of the changes brought by the modern era and the information revolution is the fact that prospects often have very thorough knowledge of both your and your…
The ultimate CRM objective: to surprise and delight customers Imagine that you are travelling to the same hotel for the fourth time this…
How do you know that a potential client is lucrative? One of the key factors of being successful in the sales business is the…
Key to success: Get referrals from your clients Most salespeople have already realized how lucrative referrals are and are…
Avoid non-profitable clients Being able to recognize trouble-making clients whose maintenance will cost…
How to realize a prospect will not buy anything? To be successful, salespeople have to be patient and optimistic. Too much…
What to do with the "Call me after the New Year" motto From the beginning of December, salespeople often encounter people …
10 body language tricks for a better presentation Whether you work in marketing, PR or sales, presentation skills are…
Is your website really working? You have a beautiful website up and running, so why should it not be…
What to do with the "No Money" excuse In business-to-business selling, you often encounter prospects claiming…
How to make sure that your message reaches their address Does it seem that many of the messages you send to prospects never reach…
4 types of customers and how to approach them Many salespeople try to come up with an ideal, universal sales method and…
Ten commandments of pre-Christmas sales Christmas is approaching and so is a crucial time for salespeople to…
