Start-ups cannot compete with large firms for the best talent. That is at least what most start-ups think. But is that really the case? Do you need to invest huge…
In recent years, modern technology has played an important role in…
Access to the labor market, the structure of jobs and related working…
High staff turnover is one of the traditional problems of call centers.…
While Yahoo or Hewlett Packard are moving thousands of their employees from…
Fear is a reliable killer of corporate culture. It slows down the operation…
Is it your career goal to become the Chief Human Resources Officer (CHRO)…
Scheduling the work of agents is a key prerequisite for the successful…
Many people think that the main cause of employees' poor mental state,…
Although the combination of words "employee engagement" is somewhat…
Which skills can an HR manager not do without if he wants to be successful?…
For decades, companies have been trying to find a "perfect leader."…
Improving cooperation between different generations of employees is a…