When it comes to customer service, it is always a good idea to stay one step ahead of your competitors, ideally by adapting to new trends before they even arrive.…
There is no simple guide on how to be successful against your competition.…
Is your system of customer care efficient? Are clients satisfied? It might…
In most cases, retaining a client is simpler, cheaper and less time-…
Despite the limits set on phone sales by GDPR many years ago, the phone…
Customer care is the alpha and omega of client satisfaction. It starts with…
Telephone sales as a selling technique achieved a very unpopular reputation…
An angry client who is screaming at a receptionist or at another company…
When considering all the different types of sales, cold calling is by far…
Despite being inevitabile and irreplaceable, phone sales is very unpopular…
What is the ultimate goal of customer service? To create a corporate…
It is a well-known fact that customer service plays an important role in…
Customer service is largely defined by emotions. Clients call you not just…