Creating a loyalty program can greatly boost client retention and loyalty. On the other hand, it can do more harm than good. This happens when you violate the basic…
We all know that customer service is crucial for clients and their…
Customer service is one of the keystones of a successful and efficient…
When it comes to clientele, there is a general 20-80 rule, which means that…
Customer service is the front line where your clients most often meet the…
Being on the frontline and dealing with clients is a job that requires…
Sufficient attention must be paid to client service, because an…
In addition to seeking new business opportunities, customer retention is…
Customer service is continuously evolving. Among other things, there are…
The work in customer service is specific, and it requires special skills…
There might be a number or reasons for a client's decision to leave you and…
As it has been said many times on this website, customer service is…
There are myths about everything, and customer service isn't an exception.…