Introverts do not live in complete isolation; they are, however, rather selective in their choice of partners and friends. Introverted people are, of course, still…
Nicola Cook, MD of the Shortcuts consultancy company, dealing with …
"I have had other offers as well." "I would like to browse some more." "I…
"I am not interested" is a frequent objection that many salespeople do not…
Key accounts are not just ordinary customers. A truly professional B2B…
Every salesperson should be able to persuade individuals or groups of…
Gestures, movements, body postures or facial expressions: these indicators…
The first meeting with a client is by far the most important, but there is…
A needs analysis is the first and most important step towards a successful…
Today´s average customer differs from customers of not long ago: the fast-…
Too many salespeople assume that the more information they provide the…
A good salesperson must also be a good listener. The better you listen to…
An objection to the price of the product is probably the most common…