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Empathy and communication skills are crucial for customer service agents. Being able to get on the same wavelength with the other person and to communicate with them…
The role of a manager is not to be responsible for motivating individuals…
Not everyone can become a business team manager. A leader who manages the…
If a manager neglects their team's personal development too long, sooner or…
Long-term stress in the team is something every manager should be afraid…
Many people work hard, but not everybody is as productive as they would…
What does a successful sales team with stable results look like? Should…
You can really see whether a manager is good or not during a crisis. Crisis…
When people hear „bullying“, they usually think of school. Unfortunately,…
Inspiration and motivation. Two important things that any business team…
The first impression is the most important one. According to a 2017 survey…
Restrictions related to the Covid-19 pandemic are tightening and it will be…
Motivation of employees is one of the key tasks of any manager. Each one of…
