7 things that a call centre agent must never say to a client Keeping emotions in check might be difficult when talking to certain clients. But still, it's necessary that call centre agents always see the larger picture and act…
What you have to know before you start working remotely More and more people don't commute to offices but work from home, from a…
How (not) to contact a client the first time after the first meeting The way you contact a prospect after the first meeting is essential for the…
The pyramid of priorities and needs of B2B clients In the middle of the twentieth century, psychiatrist Abraham Maslow came up…
7 tips on how to impress a client at the first meeting Similar to romantic relationships, the first meeting with a client is also…
How can the marketing and sales departments finally stop fighting? It is a long-standing problem in many companies, and in many companies it's…
Online marketing done right: Refreshing your old content Repurposing is a new trend in online marketing today. Content creation isn'…
Exaggerated personalization can drive customers away It is something that the sales specialists keep repeating all the time:…
5 steps towards achieving better self-discipline Discipline is what often makes the difference between the successful and…
Three ways of anticipating problems in customer service Good customer service can quickly and effectively solve all the problems…
What most frequently prevents interpersonal communication from being effective Good communication skills are the basis of the art of selling. But talking…
7 tips on how to quickly improve your business results Are your business results getting worse, do you have troubles hitting your…
Expert advice: Seven tips on social networks for start-ups Social and professional networks offer start-ups a unique opportunity to…
