Getting back lost customers Sometimes customers simply disappear. They do not complain, but simply live on without you. They answer the phone when you call, but they buy fewer products, and…
Customer services support at a time of uncertainty During uncertain times different rules apply for the acquisition and…
13 after-sale tasks Products delivered. So what's next? Now it is the time to secure customer…
Parenthood and customer service skills – what is the connection? One of the reporters of ClickZ came up with an interesting finding during a…
12 tips how to retain customers It has been said many times that it is easier to sell to existing customers…
How to deal with difficult clients Whether you are a sales person or a self-employed professional, you know…
How to deal with an angry customer Just one negative comment on the internet and your reputation can be…
4 types of online customer service Most companies today, sooner or later, begin to sell to customers…
