Keep your "old" clients Gaining new clients usually requires investing more money. Building long-term partnerships with clients will bring stability to your business. Tips published by…
Is it time to get rid of your client? When we are starting out, we usually accept any and all clients. But after…
How to say "No" to a customer In sales, it is important to comply with your customer´s wishes, to be able…
Salespeople are interested only in themselves? Oh, come on! In an article on the sellingprof.com website Kendra Lee, a top U.S. sales…
Introverted salespeople Introverts do not live in complete isolation; they are, however, rather…
5 tips on how big companies can be more responsive to clients needs Understanding specific client needs is essential in any customer-company…
Achieve personalized B2B customer serivce Customer service is a term that is primarily used in connection to…
9 tips on how to achieve customer satisfaction Customer satisfaction is essential to the loyalty of your clientele. The…
Customer service and clients' demands in numbers Time and efficiency are key factors of customer service. If the client is…
What do companies with excellent customer service do differently? The CustomerThink server, which specializes in customer service, brought…
Use chat and get loyal customers Well-handled, efficient interaction with customers is essential in top-…
9 questions a customer service manager should ask him-/herself 2014 is here and the New Year's resolution of every customer service…
Crisis communication: 4 conditions for an effective apology On Valentine's Day 2007, a JetBlue aircraft remained frozen on the runway. …
