Probably everyone knows the saying “the customer is always right”. In practice, of course, this is not the case. More importantly, however, if the client is wrong,…
The best salespeople don't actually care what they're selling. Why? Because…
First impressions mean a lot and this also applies to business meetings.…
During a business meeting (and generally during any human interaction),…
A separate chapter in business training is the art of switching from the…
Your task at the first meeting with a prospect is to offer a solution or…
It's a well-known fact that the personality of the salesperson is much more…
Only rarely does a customer come to the first salesperson and just buy…
Price objections made by a customer are a common and frequent obstacle to…
A story with a beginning, middle and end is an ideal format for doing…
A business presentation or interaction with a customer must always be…
There is an old truth in business that if someone finds you likeable, they…
The problem with people who interrupt others is that they often don't know…