Every business person should be able (or should aim to be able) to make an impression on prospects and gain their trust. Building rapport and professional, yet…
One thing a business person should learn is to remember the names of people…
The sales profession is a science, and sales is a combination of many…
The person who “leads” a conversation usually sets the agenda, manoeuvres…
There are dozens of different ways to say the same thing and often the…
Probably no one will be surprised to hear that in order to become a great…
A frequent problem when closing is a client who's taking too long to think…
The ability to listen is essential for a business person. We all know that.…
Probably everyone knows the saying “the customer is always right”. In…
The best salespeople don't actually care what they're selling. Why? Because…
First impressions mean a lot and this also applies to business meetings.…
During a business meeting (and generally during any human interaction),…
A separate chapter in business training is the art of switching from the…