6 phases of phone sales and their objectives Telephone sales as a selling technique has gained a very unpopular reputation among salespeople. Most people dislike phone sales, though in the vast majority of…
The best phone sales tips from 2016 As 2016 has now ended, there is no harm in going over the best and most…
Sounding natural while keeping to a script during a sales phone call Many salespeople and call centre supervisors don't like to use scripts.…
Overcoming clients' objections in phone sales In any sales interaction, you must remove all doubts of the prospect, both…
10 best questions for an interview for a position in a call centre Are you a recruiter or a call centre manager?Then it is probably in your…
8 tips for closing a deal over the phone Are you selling over the phone but would like to have better numbers? Do…
4 mistakes of phone sales newbies For many companies telephone sales is still an important method of doing…
Treat clients positively and avoid the word "no" One thing can always be expressed in a number of ways. The words you use…
Several changes in call centre design can improve the agents' performances Have you ever thought about the ways in which our working environment…
Inside sales: Problem solving is crucial Cloud technology is destroying departmental silos today. Therefore, sales…
Timing phone calls: How to do it To most salespeople, communication over the phone plays an important role…
5 things you must do at the end of a phone call with a client Phone sales has its own specifics, given by the limitations of remote…
7 ideas for a better call centre Working in a call centre can sometimes be tedious, mentally challenging and…
