Overcoming clients' objections in phone sales In any sales interaction, you must remove all doubts of the prospect, both the expressed and the unexpressed; otherwise, your chances of closing the deal are…
10 best questions for an interview for a position in a call centre Are you a recruiter or a call centre manager?Then it is probably in your…
8 tips for closing a deal over the phone Are you selling over the phone but would like to have better numbers? Do…
4 mistakes of phone sales newbies For many companies telephone sales is still an important method of doing…
Treat clients positively and avoid the word "no" One thing can always be expressed in a number of ways. The words you use…
Several changes in call centre design can improve the agents' performances Have you ever thought about the ways in which our working environment…
Inside sales: Problem solving is crucial Cloud technology is destroying departmental silos today. Therefore, sales…
Timing phone calls: How to do it To most salespeople, communication over the phone plays an important role…
5 things you must do at the end of a phone call with a client Phone sales has its own specifics, given by the limitations of remote…
7 ideas for a better call centre Working in a call centre can sometimes be tedious, mentally challenging and…
Do you follow telesales etiquette? Every human interaction has its own set of rules and in this respect …
9 ideas for improving a call center's performance A contact center's results are very much dependent on who the leader is and…
6 tips for sellers over the phone Sales is the engine of all business. And though telesales might seem…
