Marketing – HR news

Článek v rámci předplatného icon 5 ideas on how to enliven monotonous work at a call center

A string of calls or an occasional conversation with a very dissatisfied customer can sometimes make working in a call center rather monotonous, mentally taxing…

Článek v rámci předplatného icon 15 tips on how to reduce the average length of phone calls in your call center

The CallCentreHelper server presented tips on how to significantly increase…

Článek v rámci předplatného icon The best 20 tips for telemarketers

According to the Salesopedia server, the following twenty pieces of advice…

Článek v rámci předplatného icon How to overcome the fears of calling unknown people

Cold calling is a term which is used in marketing for the practice of…

icon How to ensure that the customers really call you back?

The most common reason for losing a potential customer is letting him or…

Článek v rámci předplatného icon Telemarketer's Ten Commandments

The server CustomerThink.com published ten commandments that should be…

icon How to improve the success rate of sales in a call center

Working as a call center operator is mostly thankless and difficult. Both…

icon How to boost the energy of your call center agents

Do you know how to encourage the motivation of your call center agents…

icon Get the most out of "cold calls"

Almost every non-negotiated sales or business call is probably…

Článek v rámci předplatného icon How to improve morale in the contact center

Frankly speaking, the position of workers in contact centers is not…

Článek v rámci předplatného icon Few tips on how to succeed during a sales call

Perhaps no one likes it, it bothers us and we often experience it in the…

Článek v rámci předplatného icon Cold calling may be fun

Prepare a simple process that will change a routine into a nice job. The…

Článek v rámci předplatného icon How to lose business thanks to voicemail

Voicemail messages can be just that first impression you make on a…

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