A string of calls or an occasional conversation with a very dissatisfied customer can sometimes make working in a call center rather monotonous, mentally taxing…
The CallCentreHelper server presented tips on how to significantly increase…
According to the Salesopedia server, the following twenty pieces of advice…
Cold calling is a term which is used in marketing for the practice of…
The most common reason for losing a potential customer is letting him or…
The server CustomerThink.com published ten commandments that should be…
Working as a call center operator is mostly thankless and difficult. Both…
Do you know how to encourage the motivation of your call center agents…
Almost every non-negotiated sales or business call is probably…
Frankly speaking, the position of workers in contact centers is not…
Perhaps no one likes it, it bothers us and we often experience it in the…
Prepare a simple process that will change a routine into a nice job. The…
Voicemail messages can be just that first impression you make on a…