10 tips on how to monitor the quality of calls efficiently Monitoring the performance of your call center employees is not just about scolding them. The British server CellCentreHelper.com published a manual for supervisors…
A call center agent's dictionary There are always several ways to say the same thing. It is the task of the…
5 ideas on how to enliven monotonous work at a call center A string of calls or an occasional conversation with a very dissatisfied…
15 tips on how to reduce the average length of phone calls in your call center The CallCentreHelper server presented tips on how to significantly increase…
The best 20 tips for telemarketers According to the Salesopedia server, the following twenty pieces of advice…
How to overcome the fears of calling unknown people Cold calling is a term which is used in marketing for the practice of…
How to ensure that the customers really call you back? The most common reason for losing a potential customer is letting him or…
Telemarketer's Ten Commandments The server CustomerThink.com published ten commandments that should be…
How to improve the success rate of sales in a call center Working as a call center operator is mostly thankless and difficult. Both…
How to boost the energy of your call center agents Do you know how to encourage the motivation of your call center agents…
Get the most out of "cold calls" Almost every non-negotiated sales or business call is probably…
How to improve morale in the contact center Frankly speaking, the position of workers in contact centers is not…
Few tips on how to succeed during a sales call Perhaps no one likes it, it bothers us and we often experience it in the…
