Employees stay silent in meetings because they have learned that disagreement is pointless. Managers mistake this for agreementSilence in a meeting does not necessarily mean that the team understands the assignment and agrees…
In a crisis, response time is part of the message. Silence leaves room for others to define the storyOrganisations often wait until they have verified the facts and approved a statement before…
Corporate culture does not collapse because of one big decision. It erodes through small exceptions that leadership begins to tolerateCorporate culture is not created by values printed on a wall but by repeated decisions about what…
Manager assessment may change: knowing how to use AI will not be enough; what matters will be how leaders design work with itKnowledge of AI tools is quickly becoming a basic expectation. For company leadership, however, it…
A global company cannot manage everything from headquarters. The board must decide where local decision-making takes priorityMultinational companies operate in an environment that is simultaneously highly interconnected and…
A company can have capable managers and still overlook them. A single image of the “right leader” narrows the talent poolThe ability to lead people does not have to be associated with the most visible presence, the…
AI is accelerating work faster than companies are changing their organizations. The result can be more output but worse decision-makingA company can give employees access to ever more capable AI and still fail to achieve a…
A leader who keeps every decision to themselves slows people’s development and creates operational dependenceSome managers keep too many direct reports, approve even minor decisions and resist transferring…
Bad data are not an IT department problem. The error often begins in the process that creates the informationMost leaders approached at an INSEAD forum refused to bet their own bonus on the completeness and…
Return to the office cannot be enforced through ever stricter rules. Companies must explain why working together in person mattersRepeatedly tightening attendance rules can increase the number of days spent in the office while…
AI can write a persuasive text for a manager, but it can also hide that the manager does not understand the subject well enough to defend itGenerative AI speeds up the preparation of emails, briefing materials and presentations, but it…
Delaying a Personnel Decision Protects Short-Term Calm but Raises Costs and Weakens TrustManagers often wait too long to see whether a problem involving an executive, specialist or long-…
