Chipotle adds a step between employee and manager. Future leaders are expected to learn directly on the jobFlattening corporate hierarchies is not the only route to more efficient management. Chipotle is…
AI can already recommend firing an employee. But responsibility cannot be hidden behind an algorithm’s decisionAn AI system can monitor attendance, allocate shifts or recommend personnel measures. Once its…
Communication Stereotypes Can Distort Evaluations in Meetings and PromotionsIn meetings, the person who speaks louder, faster, and more directly often wins attention. That does…
Top performers can hide a poorly designed organization until they burn out themselvesA reliable person usually takes over work that has fallen between poorly defined roles. The company…
Neurodivergent managers often remain invisible to the company. The conventional leadership model increases their costsResearch involving 416 leaders in the US and UK shows that 41 percent of neurodivergent…
Empathy does not mean softening bad news until the employee no longer understands what the manager is actually sayingAn effort to protect the relationship can lead a manager to vague feedback that deprives the…
Employees work faster with AI, but the company may not earn more. The link between personal time savings and business results is missingHigher individual productivity does not automatically mean higher company performance. Data cited by…
Employees do not want promises that AI will threaten no one. Leadership should say precisely what it knows and what it does not yet knowUncertainty around AI cannot be removed by a presentation about productivity or a promise that every…
Companies are finding that AI will not fix a bad process. Automation can simply accelerate a problem that already exists in the organizationWhen a company adds AI to an outdated process, it may not achieve a more modern operation. It may…
Avoiding conflict preserves calm only in the short term. Over time, it raises costs and weakens trust in the managerA manager may postpone an uncomfortable conversation in an effort to preserve good relationships.…
A manager whom nobody dares to laugh at loses information. Humor can function as a check on powerHumor in leadership is not merely a way to lighten a meeting. The ability to laugh at one’s own…
European managers do not need to handle every crisis separately. They must manage links between problems and set prioritiesGeopolitics, regulation, cost pressure, labor shortages and technological change no longer create…
