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In the previous article, we saw how customer experience is a broader issue than customer service. Now we will focus on customer experience itself, i.e. the…
Modern technologies offer continuous access to the Internet and e-mail,…
Even the best ideas and strategies can't succeed if nobody understands…
Although basic facial expressions are the same worldwide, people from…
The beginning of the year is traditionally a period of resolutions and…
Disney, Starbucks and Amazon are businesses which are active in different…
Outline your dreams and goals with passion. Talk about what motivates you &…
Making a startup successful is no easy matter. The failure rate is quite…
Good bosses and leaders trust their people and they create environments for…
Plan the course of your days in advance. With better organisation and…
Shared office spaces are popular: young entrepreneurs in particular often…
One of the most common recommendations on how to work more productively is…
It's that time again. The end of the year is approaching and so does the…
