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The problem is that believing you are an expert can make you less open to further learning, when in fact we should be seeking new ideas, trying out new strategies…
Customer experience people often only have limited resources and authority.…
Some 17 years back, there was a company that was in trouble. The…
Are we no longer in control? It is true that today we are able to fix only…
Dan Gardner, a Canadian journalist, lecturer and author of best-selling…
Bill (William Henry) Gates (61) is the richest man in the world. According…
In the first part of the article, we learned that in the next decade, we…
Offer your employees real empowerment – for example, by giving them…
Have you ever replied to all when you shouldnt have or stopped doing…
Some 10 years ago, Paul Zak, an American economist and neuroscientist,…
In order to gain excellent and inspirational people for your team, you need…
The world of work has been changing rapidly in recent years hand…
Companies often mistakenly believe that the best way to strengthen their…
