Rejection doesn't have to be rude or awkward
One of the basic rules of assertiveness says that if we disagree with something or do not want something, we have the right to say "no" without feeling any guilt. Guilt is legitimate when we hurt…
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One of the basic rules of assertiveness says that if we disagree with something or do not want something, we have the right to say "no" without feeling any guilt. Guilt is legitimate when we hurt…
The fact that you are introverted does not mean you can't have a successful career or be a successful public speaker. Take a look at Susan Cain, also known as the "Quiet Revolutionary". This woman, a…
Often the only difference between a successful and unsuccessful salesperson is persistence (or the lack of it). Even the best business people, who have great negotiation skills and the ability to…
If you do not seem likeable to prospects, you cannot close the deal. This might be the oldest sales piece of advice there is. You will meet many people and each person requires an individual approach.…
If you want to find the really best candidates for your vacancies, don't only limit yourself to candidates who are currently without jobs. The best ones will probably be working somewhere else and…
The ultimate aim of prospecting is reaching whoever has the final say in the decision - in other words, a decision-maker. Although reaching such a person is usually essential for bringing a deal to a…
Everyone wants to be heard first, which makes it pretty hard for listening to occur. Without proper listening, people make assumptions and create misunderstandings. These cause errors, ineffective…
The success of the sales career of any business rep is directly connected to the mental state of the person doing the job. The occasional need to stop and relax is absolutely normal in sales, in just…
Negotiation is a critical leadership skill and the most effective negotiators approach it differently than you would expect. They view it as a collaborative activity. For them its more about…
"I want more money." That's a request you can hear from the mouths of top performers as well as average or even below average performing employees. Either way, it is always a difficult situation for…
Are you seeking changes and improvements but your colleagues don’t care? Do you want to make decisions yourself because you can see that many decisions made by others are bad? The…
This happens to every salesperson. A client expresses interest and requests information to be sent to his or her e-mail. After a while, the salesperson calls the client and learns that the prospect…
It's no surprise that the outcome of a sale and customer satisfaction doesn't depend so much necessarily on the product sold, but rather on the personality of the salesperson. And with only a little…
The task you have at a first interview is selling yourself. More specifically, your main goal is to make the HR manager/potential boss invite you for a second interview. On the one hand, it is, of…
Making an impression on the client on an emotional level is a salesperson's key task. Though most clients would deny it, because in most cases they don't know about it, our decisions are, to a large…