Don't make reporters angry when you call Journalists tend to be very busy and their phones are ringing all day long. Keep this in mind if you need to speak with them. Respecting the telephone etiquette will…
New Year's resolution in CRM: Don't give up! Implementation of CRM in a company is similar to starting the New Year with…
What affects whether reporters cover your story? Journalists get a lot of emails every day, hundreds of phone calls and…
5 most common mistakes in customer service During the pre-Christmas period, companies are busy with crowds of…
Beware of common business blogs mistakes A blog is probably the most effective tool of digital marketing. New…
5 steps in implementing the sales strategy Sellers tend to be individualistic, free-thinking people. Therefore,…
15 tips to improve engagement on Facebook During 2012 there have been several changes on Facebook. With regard to…
2 basic rules of brand definition Brand is a tool to communicate. But how to correctly define a brand, so…
When it's time to get rid of your client An agency will do a lot for a client. But what if in terms of ROI you will…
How to deal with difficult clients Every company has or had a client with whom everyone hopes that if they…
How to use YouTube for business effectively Videos can be a very good tool for business and YouTube provides an easy…
6 things that PR clients need to understand Public relations is like owning stock - it's a long term matter. That is…
Still wavering over social networks? A new InSites Consulting study provides global insights about social…
