In customer service, the ability of company representatives to empathize and relate to clients and…
Customer service is often the key factor that is essential in how customers perceive your company…
If you want your customers to be happy, you should focus on how you treat them. Customer service…
Customer service professionals should be trained and coached to become proficient in the following…
A classic way of increasing client loyalty is a loyalty program that makes it profitable for…
In some companies, customer service is provided directly by salespeople; in many others, customer…
Client retention, i.e. keeping customers, is one of the most efficient ways to get a long-term…
There are clients who, if you complied with everything they ask for, would bankrupt your company.…
Creating a loyalty program can greatly boost client retention and loyalty. On the other hand, it can…
