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Your query "person" has returned 1978 articles.

Článek v rámci předplatného icon Four basic personality types of clients and tips on how to approach them

18.4.2023 

These days, universal solutions which are the same for everybody are no longer popular. Automation, digitalization, personalization – all this makes customers used to the fact that products and…

icon Some tips on how to detect a lie when talking to someone

11.4.2023 

An HR manager often needs to be a bit of a psychologist. They must be able to “read” others and find out whether they will fit certain teams or job roles. Ideally, they should also be able to tell if…

Can an introvert be a good manager?

6.4.2023 

When someone says the words "successful manager", most people think of an extroverted, talkative, charismatic, gregarious and highly ambitious person. But why couldn't an introvert also be a good…

How to negotiate effectively with anyone: five tips from a police negotiator

22.3.2023 

The art of negotiation comes in handy in a wide range of situations: dealing with superiors, subordinates, colleagues, business partners, candidates for jobs in your team, relatives and children. Plus…

Find out when someone is lying: signals to help you detect a lie

21.3.2023 

Is it even possible to recognise for sure that someone is lying? It will never be an exact science and no method will ever be 100% reliable. However, there are lessons and signals that can help you…

Forced to manage a chronically negative subordinate? Tips on how to do it (and stay sane)

15.3.2023 

Employees come in many different forms. They can be cheerful, dedicated and motivated, or permanently negative, reluctant and passive. Unfortunately, one negative subordinate can ruin all efforts to…

Článek v rámci předplatného icon Did a prospect reject you? Five ways to turn failure into opportunity

14.3.2023 

Failure has always been a part of business. We can say that it applies to most business sectors that the majority of deals we try to negotiate end up in failure. This means the prospect does not sign…

How to get along with anyone - including even a difficult subordinate

14.3.2023 

We cannot pick and choose who we work with. For team managers this rule is only half true as they often choose their own subordinates. Nonetheless, managers frequently find themselves in the situation…

Five tips on leading a diverse team made up of different types of people

2.3.2023 

Diversity is desirable in any team. The more opinions, approaches and members of different demographics represented in a team, the more flexible it is and better prepared to face the various…

Článek v rámci předplatného icon What is an “elevator pitch” and why does every successful person need one?

2.3.2023 

In English, you may often encounter the term “elevator pitch” in the context of sales techniques. Sometimes it may be referred to as an “elevator speech”. This terms refers to a very short sales…

Do you lack healthy self-confidence? Three tips on developing it

1.3.2023 

One thing is clear: a manager who is short of self-esteem either cannot be a manager at all or will never become a very successful one. Someone who does not believe in themselves can never inspire or…

How to improve communication with subordinates in six simple steps

24.2.2023 

A manager's job is, to a large extent, about communication. Your team will thrive and cooperate only if you are able to "sell" your vision well to them and if you can communicate effectively with your…

Článek v rámci předplatného icon Do you want to boost motivation of call center employees? Here are seven tips

23.2.2023 

The better the call centre manager is at taking care of the comfort, motivation and mental well-being of their employees, the better the results of the whole call centre. It doesn't matter if your…

Článek v rámci předplatného icon Ten tips on how to close more sales

21.2.2023 

Do you want to sell more? Do you need to remind yourself about basic sales tips and get inspired? Here are ten tips on how to sell more and close more sales.

Subordinates having an affair at the workplace: What should the manager do about it?

20.2.2023 

Many people find love at the workplace. It is an environment in which we spend a lot of time, so it is not surprising that something more than mere affection can develop between colleagues. However,…

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