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Your query "person" has returned 1927 articles.

Negotiation is not a fight, it is a cooperation

10.9.2012 

Being able to negotiate is important in all fields, especially in management. Stuart Diamond, world's leading negotiation expert from the U.S. Wharton School at the University of Pennsylvania,…

Článek v rámci předplatného icon Don't lose your angry customer

10.9.2012 

Sooner or later it just happens: Something goes wrong and it makes your customer angry. An experienced consultant and the author of "When Customers Talk" recommends good practice to calm customers…

Brian Tracy: 4 rules of listening

7.9.2012 

The ability to listen has a major impact on employee confidence and motivation. Therefore it is one of the key leadership skills. The problem is that in practice there is often a direct correlation…

Článek v rámci předplatného icon Steps for managers to get rid of constant stress - Part 3

5.9.2012 

V prvním díle tohoto seriálu jsme odhalili, že zahlcená emailová schránka je významným stresorem nejen našeho managementu, ale všech zaměstnanců. V následujícím díle jsme se zaměřili na to, jak se…

Preparing for a video interview

4.9.2012 

More and more employers are starting to perform initial interviews for management positions via Skype or similar online tools for video transmission rather than just on the phone. They want to get…

Článek v rámci předplatného icon 5 simple strategies for (starting) sales people

4.9.2012 

Selling is like a journey. If a customer does not soon understand your direction, he will not follow you. Many sales people make things more complicated than they actually are. This discourages…

icon European money to support the creation of child groups

3.9.2012 

Before the end of this year, the Czech Ministry of Labour and Social Affairs will announce the call for projects aimed at the establishment and operation of child groups. The subject matter of a new…

What can you manage in ten minutes?

30.8.2012 

Most people complain that they do not have enough time for all the things they must do. When we, however, have ten free minutes e.g. before an appointment or meeitng, we mostly let this time unused.…

Článek v rámci předplatného icon How to manage work in a call center

30.8.2012 

Working in a call center is very stressful. That is why British magazine Call Centre Helper directly addressed call center workers to share their advice on how to keep a clear head and do not reach a…

Článek v rámci předplatného icon What skills does a good recruiter need?

29.8.2012 

Working as a recruiter can be very rewarding because the meaning of the work is to help people find better careers and a better life overall. But in order to be able to perform this job well, you have…

Článek v rámci předplatného icon Must-do's for an effective communication on social media

28.8.2012 

To succeed in today's competition for customers, you can't do without social marketing for much longer. The communication tools, which have been effective up to now, will need to be supported by other…

10 rules of negative feedback

24.8.2012 

Negative feedback should be provided in a way that would not demotivate the criticized employee from further work. This is, however, easier said than done. We often make a mistake in the very idea…

Článek v rámci předplatného icon Don't be afraid to set a higher price

24.8.2012 

If you want one million of annual revenues, you have several options: 20,000 products for CZK 50, or 2,000 for CZK 500. Or, even better, sell 200 units for CZK 5,000. After all, its much easier to…

Everything you need to know about feedback

22.8.2012 

We do not live in isolation. All the events we encounter are taking place in a particular context and different people have naturally different opinions on them. This gives us an opportunity to gain a…

icon Recruiting is like dating

20.8.2012 

What does dating have in common with recruiting? According ere.net, there are a lot of such things. You can increase the success of your recruitment by following the basic principles of dating. What…

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