Four lessons we can take from the Family Frost ice cream trucks When millenials hear Family Frost, it reminds them of childhood: the yellow cars, the melody and the taste of ice cream. Selling ice cream from a mobile truck is…
How to convince a prospect to take the plunge and make a decision Sales beginners often fear strict rejection by a prospect because they…
Five tips on how to get as much experience as possible out of your internship An internship in a prestigious company or state institution is an…
5 tips on getting maximum from questions you ask prospects Before giving an offer as such, you must always qualify a prospect. This…
7 tips on how to use emotional intelligence in everyday life Emotionally intelligent people are more successful in both at work and in…
Time to ask for a raise? We know how it should be done. The current economic situation is favourable to increases in wages and more…
The five worst myths about customer service with fatal consequences There are myths about everything, and customer service isn't an exception.…
„Mystery shopping“ and other non-traditional ways of improving customer service Who wouldn't want loyal clientele? Getting a large number of new customers,…
A smile: the most powerful sales weapon Making clients like and trust you and your company are among the most…
The most common objections of prospects and how to react to them The ability to handle the objections of prospective clients is essential in…
Five rules of introducing a new product to the market There are only few things harder in business than selling a new product.…
Eight innovative ideas for improving the performance of call centre agents Teams that communicate with clients over the phone require constant…
How to get more customers in 2019 Every business needs specific goals and business plans. A good target might…
