Four characteristics of efficient customer service Customer care plays a key role in customer satisfaction and loyalty. It makes communication between the company and its clients easier, and it helps the sales…
What should an e-mail proposal look like? Communication via e-mail has its own specifications. It's cheap, quick and…
If a prospect stops communicating, or How not to let a sale “fade away” A lot of sales pitches do not lead to a sale simply because the prospect…
Salespeople often overwhelm clients with information. Why is it crucial not to do that? Have you ever had the experience of having a meeting with a prospect who…
Segues that will help you get to the close during a sales meeting If a sales meeting is going as it should, you have made a sufficient needs…
3 tips on how to turn a one-off client into a loyal one Finding a new client costs on average five times more than keeping a…
4 basic character types of clients (and how to work with them) Every single business case is individual and it must be dealt with as such.…
Fatal mistakes in writing e-mails (either to clients or colleagues) Despite numerous communication channels being available, a large portion of…
How to overcome fear of rejection by a client Fear of rejection by prospective customers is a fairly common problem for…
The five best sources of new leads Even a stellar salesperson can't achieve success without quality leads.…
Applying for a sales position? Here are three tips on how to write your CV A well-written resumé means significantly increasing your chances of being…
What makes successful salespeople successful? What separates businesspeople who are truly great from others? What…
Some practical advice on how to increase the success rate of your sales meetings Do you have enough leads and enough meetings, but you aren't happy with…
