Marketing – HR news

Článek v rámci předplatného icon Five tips on how to increase the loyalty of your clients

In most cases, retaining a client is simpler, cheaper and less time-consuming than seeking and attaining a new one. Moreover, better revenue can be drawn from a…

Článek v rámci předplatného icon Eight steps towards increasing customer loyalty through customer service

Customer care is the alpha and omega of client satisfaction. It starts with…

Článek v rámci předplatného icon No angry clients: How to provide customer service that will make your customers happy

An angry client who is screaming at a receptionist or at another company…

Článek v rámci předplatného icon Build a client-centric customer service in six steps

What is the ultimate goal of customer service? To create a corporate…

Článek v rámci předplatného icon More satisfied clients and employees: Not-so-obvious advantages of having excellent customer service

It is a well-known fact that customer service plays an important role in…

Článek v rámci předplatného icon Logic, emotions and empathy in customer service: Tips on how to improve your customer care

Customer service is largely defined by emotions. Clients call you not just…

Článek v rámci předplatného icon Tips on how to increase client satisfaction through customer service

The quality of customer service plays a crucial role in clients' overall…

Článek v rámci předplatného icon Three ways of increasing the loyalty of clients through customer service

It is increasingly difficult to keep current clientele in the…

Článek v rámci předplatného icon Do your clients have a lot of overdue payments? Five tips on what you can do about it

Most businesspeople are not responsible just for sales, but also for…

Článek v rámci předplatného icon Want satisfied clients? Three tips for quality customer service

There are many tips on what to do with an angry customer. If you follow the…

Článek v rámci předplatného icon Satisfaction questionnaires: A useful insight into the efficiency of your customer service

Continuous research regarding the satisfaction and experiences of the…

Článek v rámci předplatného icon How to make customer service great: Four basic rules you need to follow in customer care

Customer service keeps changing with the expectations and requirements of…

Článek v rámci předplatného icon Four types of clients: What do they expect from customer service?

Dealing with customers in customer service can sometimes be frustrating…

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