Customer experience (2/2): Road map to success In the previous article, we saw how customer experience is a broader issue than customer service. Now we will focus on customer experience itself, i.e. the…
French employees given the right to disconnect Modern technologies offer continuous access to the Internet and e-mail,…
Tearing down the walls between industries Soon, it will not be easy to recognize the boundaries of different industry…
Customer experience (1/2): Don’t confuse it with customer service Disney, Starbucks and Amazon are businesses which are active in different…
How to make the most of your content and brand on LinkedIn The LinkedIn network interconnects more than 467 million users…
In the first part of the article, we introduced three major trends no…
New insights into the determinants of socioeconomic progress (2/2) In the previous article, we saw that poverty beats income…
Productivity boost: All you need is pencil, paper and these tips Plan the course of your days in advance. With better organisation and…
Do you want to be more productive? Buy another mobile device One of the most common recommendations on how to work more productively is…
New insights into the determinants of socioeconomic progress (1/2) Increasing income inequality is an issue among almost all wealthy…
Companies and social networks in 2017 (1/2) Every year companies invest more money in new tools and strategies based on…
New era of business (2/2): 3 business models that actually bring value The previous article, described how suppliers do not have such a sweet…
New era of business (1/2): Suppliers, expect hard times Today there are considerable opportunities for companies particularly in…
