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In the last article, we saw how important it is to thoroughly observe customers, their habits, their needs and the obstacles they face. Now we will see how important…
Strong leaders believe in themselves and exude confidence. How can you…
Whether you are going to attend a business meeting, a job interview, a…
First-time managers - and unfortunately sometimes even those who are…
Everyone occasionally postpones execution of a task. If, however, such a…
If you want to deliver superior customer experience, you have to adapt to…
Does it take you a long time to make decisions? You may think that you don'…
Employees' typical response to change is resistance. It is mainly due to…
Being scared and insecure because you experience negative feelings means…
The ability to persuade others is important not only at work but also in…
Meetings are often just a waste of time because they do not have clearly…
Customer-centric mindset can be effectively promoted by CDOs. Sending e-…
Managers are often criticized because of their unwillingness to provide…
