The qualities of true customer experience leaders Customer experience people often only have limited resources and authority. What qualities are a must-have for anyone to be successful in customer experience? First…
Can you thrive when your industry is in decline? You can. Some 17 years back, there was a company that was in trouble. The…
The role of people in the world of computers Are we no longer in control? It is true that today we are able to fix only…
How ordinary people can forecast world events better than spies Dan Gardner, a Canadian journalist, lecturer and author of best-selling…
10 interesting facts from the life of Bill Gates Bill (William Henry) Gates (61) is the richest man in the world. According…
The world of work in 2050 (2/2) In the first part of the article, we learned that in the next decade, we…
2 tips from Google to make your team more successful Offer your employees real empowerment – for example, by giving them…
Are you reacting or responding? Why even 5 seconds matter Have you ever replied to all when you shouldnt have or stopped doing…
Why you need trust in your company and 3 ways you can build it Some 10 years ago, Paul Zak, an American economist and neuroscientist,…
Team for the future: harmony and diversity at once? In order to gain excellent and inspirational people for your team, you need…
The world of work in 2050 (1/2) The world of work has been changing rapidly in recent years hand…
Should you reduce costs or innovate? Companies often mistakenly believe that the best way to strengthen their…
11 interesting points from the life of Warren Buffet Warren Buffett (86) is currently the second richest man in the world. In…
