How to redesign your business: The human perspective

Every real change has two elements: transactional (deals with processes and outcomes) and transformational (deals with the human element – people). Both these aspects of change must work, otherwise the change won't be successful.

The greatest barrier to change? People – and their fear of loss. When there is a destabilization of some kind, fear and resistance often undermine the necessary changes.

People don’t want an unknown result, so they try to maintain the status quo. This often happens when people are only focused on transactional aspects – the mechanical side of the organization.

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Don’t let the change be viewed only from a transactional perspective

The change must be transformational as well, it has to focus on people. It has its psychological, emotional, and spiritual effects on individuals, so these must be taken into account.

The success or failure of every change effort is in the people. People often choose the change to fail. They choose to stay with the devil that they know. They rely on their false sense of security and resist the change.

The tension between the status quo and the desired effect of the change has to be managed in order to encourage people to contribute and enable them to prosper, advises an article on the management-issues.com website.

Sometimes, people must go through hell to become committed 

The journey of true transformation is not an easy one. People often need to experience physical, emotional and psychological unease and metabolize all the chaos. It seems that people have to experience some hardships to gain new insights which then lead to a new strategy and a true redesign of the company.

Every individual needs to conduct an inner journey and realize what affects his self-esteem, confidence and worries.

The transactional and transformational elements will both be clear – there are processes and people, functions and psychology. When people are resisting and defensive, change cannot happen.

-jk-

Article source Management Issues - British website cntaining practical information, tips and advice to managers
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