Your query "person" has returned 1976 articles.
How to earn a client's trust over the telephoneWhen a business person or a customer service agent communicates with a client, they should always aim to build rapport between the customer. Whether you goal is to sell services or just to calm down…
6 tips on how to conduct assessment meetings with business team membersAmong the obligations of a business team manager is to communicate with their employees, provide them with advice and support and work together to achieve the best possible performance and results for…
How to be a better mentor in five stepsMentoring can be an extremely effective and beneficial activity, as well as a complete waste of time, energy, money and human resources. The attitude and personality of the mentor play a crucial role.…
Five fears that every salesperson must be able to overcomeSales and being successful in business have a lot to do with the salesperson's ability to leave their comfort zone, to be self-confident and to build rapport with prospective and current clients.…
5 tips on how to support creativity in your sales teamEvery company benefits from creativity. These changing times don't favour those who are stagnant, inflexible and who have no innovative ideas. Creativity is not just for graphic designers and artists,…
6 tips on building a quality network of contactsA business person is not defined only by their successes and sales, but also by their connections. Knowing the right people, having people you can turn to and being an active part of the community of…
Even with ever-changing technology, one element remains constant – the customer.
7 tips on how to use emotional intelligence in everyday lifeEmotionally intelligent people are more successful in both at work and in their personal lives. This is because they are aware of their emotions and can work with them. They are also able to work with…
Companies are starting to chip their employeesAlthough technology is constantly evolving and people are increasingly relying on it, chips and microchips are not yet being fully exploited. But the much dreaded future is already here and these…
„Mystery shopping“ and other non-traditional ways of improving customer serviceWho wouldn't want loyal clientele? Getting a large number of new customers, but then still losing a lot of them, might be a little frustrating and unprofitable for the company. If you would like to be…
How to help a workaholic at your workplaceOn a humorous level, we might say that having a workaholic on one's staff is the dream of every manager. But if this problem occurs in real life, it is really not very amusing at all. Having a team…
A smile: the most powerful sales weaponMaking clients like and trust you and your company are among the most important tasks you have as a salesperson. And one of the most powerful weapons that will help you reach these goals is,…
The outlook of the human resources sector for 2019What is the outlook for HR next year? What are the main questions, trends and challenges in this sector? Learn more about the results of a survey conducted by the professional association CIPD.
Five tips on adjusting working conditions so employees have more energyDo you want the employees of your company to be as creative, hard-working and energetic as possible? One of the key tasks of the HR department is arranging such working conditions that ensure the…
Five rules of introducing a new product to the marketThere are only few things harder in business than selling a new product. This is especially true if it's something that hasn't been tried out yet, which people have no experience with and which is…
