Your query "person" has returned 1929 articles.
Six types of managers who are toxic to a companyBeing a good manager goes hand in hand with many requirements and skills. Some of these may be learned, others must be innate. Nobody is perfect, managers included. But it becomes a problem if a…
The previous article explained what you ought to know about your superiors. This time we look at what you should focus on, plus some other considerations, once you already know your superiors.
Specifics of leading a multi-generation teamA situation in which one team has a fresh graduate working alongside a seasoned employee close to retirement is by no means unusual these days. Age diversity is actually preferred because young people…
Questions that get your customer to sign a contract in a B2C meetingPresenting your product during a meeting with a client is one thing, but transitioning to signing the contract is something else altogether. Many salespeople have trouble with this phase and aren't…
In order to be able to manage projects and teams, you need to know how to get things done and how to gain the support of others for your efforts. First you have to understand exactly who your superior…
5 fears that keep a B2B client from making a purchasing decisionEven though your product is innovative, beneficial to the client and affordable, you can often face the situation in B2B selling that the client is not capable of making a decision, or that they…
Four tips on how to relate to clients betterIn customer service, the ability of company representatives to empathize and relate to clients and their problems is extremely important. Many misunderstandings are rooted in the fact that a customer…
Have you ever felt envious when observing how effortlessly some salespeople are able to interact with strangers? How come they are able to engage in a conversation equally well with people travelling…
The previous article explained how, in order to maintain friendly familial relations after a succession within the family firm, a neutral third person (e.g. mother) can be very helpful.
Using the power of stories in an e-mail campaignThe rules of a successful e-mail campaign, in many cases, are similar to those that apply to any sales or presentation format. Something all businesses share, which can significantly improve your…
4 ways of exceeding the client's expectations in customer serviceCustomer service is often the key factor that is essential in how customers perceive your company and how loyal they are to you in the long run. Even a great product won't make up for the fact that…
The previous article suggested that the treasury should take on a more strategic role.
Are you looking for a team leader among your current employees? Are you considering whom you should choose? Then the following list of seven traits of born leaders might help you.
The previous article described the first step you need to undertake if you want to break a chain of recurring failures and troubles. It was about your ego, which is a huge blocker when it comes to…
Three tips for introducing a new system of continuous evaluation of employeesTo introduce and set up a new system of continuous evaluation of employees, you need a certain feeling for it, some research, a plan and good communication towards employees. If you are setting up a…
