3 trends in customer care this year According to the NICE inContact Customer Experience (CX) Transformation Benchmark study, companies have been rapidly increasing their investments this year to…
Why don't customers respond to your mailings? Do you send newsletters and mailings to your customers? Then you know that…
How to have a business conversation with a top manager Getting to the management of the company is not easy at all during an …
Do you operate in the B2B segment? How well do you know your target audience? Many business managers assume that they really know the target group they…
Do you want customers to find you online? Find out how to do it Focus on performance marketing strategies that work.
How to get a business order even when under pressure? Pressure can sometimes be crippling and lead you to accept a deal which you…
5 rules for writing emails to customers The number of emails we send and receive per day tends to make our approach…
How to help your sales team sell smarter and increase sales Sales professionals learn at the beginning of their careers that if they…
Prepare an acquisition strategy for 2021 Uncertainty reigns everywhere this year. Even organizations that are still…
Work on your brand's reputation. Here are 3 tips on how to do it Your reputation is affected by many factors, including primary marketing…
9 ways to get back the angry client you care about Many businesspeople sometimes lose sight of the customer and their needs…
From business to customer support - The world of e-commerce is changing dramatically In recent months, customers have quickly become accustomed to buying goods…
The word "NO" doesn't have to mean you lost a customer As businesspeople, we most often evaluate our success based on the number…
