If you want to have a customer-centric company, you must engage in talking with and listening to…
The term millennials usually means people who were children around the beginning of the millennium…
Customer service is one of the main factors influencing the satisfaction of your clients. This is…
Customer service is a complex of multiple tasks and there is a lot of room to make a mistake. Every…
Nowadays the oft-mentioned millennials form the most lucrative demographic group with the highest…
Digital marketing will go through a revolution. Digital advertising techniques are changing on a…
A presence on social networks is a must these days, which is why your company also will encounter…
Nobody's perfect and even customer service agents can make a small mistake from time to time. This…
Customer care is one of the dominant factors in how clients evaluate companies and service…
