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Every presentation needs an element of persuasion

You should be a persuasive presenter. Why? Because, basically, you always need to persuade your…

Don’t criticise or condemn: instead, raise your team’s self-esteem

If your colleagues are more successful than you in some areas, don't hesitate to admire and praise…

Become skilled email sender and don’t upset others

How you communicate by email is important. What you say in your messages can sometimes or, even…

Self-care matters when it comes to professional success

Have you forgotten about yourself? If so, that is bad. Self-care is by no means a luxury: it is a…

The customer is not always right. What should you do?

Not only freelancers have to treat their clients well, businesses do too. If you have a trouble-…

How to think about cultural intelligence and diversity

Are you an employer who really takes advantage of diverse perspectives of a multicultural&…

How flattery triggers resentment and damages CEOs

When managers buy favour with their CEOs through flattery, it may be dangerous for both the CEOs and…

How to win negotiations with aggressive opponents

Efforts to dominate, which may lead to intimidation or bullying of others, are not unusual at the…

Automated world needs leaders of emotions

Are you worried by extreme predictions about future automation? Society no longer believes that the…

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