Leading a remote team: January is a time for reflection Perhaps it is time for you to contemplate on how well you manage your remote team. Do you have a communication plan set up or at least some rules? Do you regularly…
Restrain your emotions to increase your EQ Emotional intelligence (EQ) has been one of the most often used terms of…
Habits are the best servant, but a leader's worst master When you are trying to be a better leader, you will need to kick some of…
Remote working is not about salary: it stands and falls with relationships The cost of replacing a knowledge worker is generally something like five…
Customer experience (2/2): Road map to success In the previous article, we saw how customer experience is a broader issue…
French employees given the right to disconnect Modern technologies offer continuous access to the Internet and e-mail,…
Simon Sinek: Bad communicators can't be good leaders Even the best ideas and strategies can't succeed if nobody understands…
Learn the art of negotiation We encounter negotiations constantly in our everyday lives. Within the…
Is suicide a laughing matter? Although basic facial expressions are the same worldwide, people from…
5 steps to meet (almost) every goal The beginning of the year is traditionally a period of resolutions and…
Customer experience (1/2): Don’t confuse it with customer service Disney, Starbucks and Amazon are businesses which are active in different…
Tearing down the walls between industries Soon, it will not be easy to recognize the boundaries of different industry…
Credibility is not only about not lying … Outline your dreams and goals with passion. Talk about what motivates you &…