Be a manager who treats others fairly A manager is fair when he treats other fairly, according to their merits and according to the rules. His approach and decision making must follow a reasonable logic.…
Methodology for tough decisions might help you decide on yours (2/2) In the previous article we introduced Randomised Control Trials (RCTs) as a…
5 tips on how to improve the working environment in a call center There are many negative prejudices connected to telemarketing and telephone…
4 e-mails people hate Do you wish not to drive prospects away, ruin the relationship with your…
Collaboration and diversity need your ethical guidance No inner system of guidance can be strong enough to guide employees to…
"Irrationally Yours" - A new book by Dan Ariely The fans of Dan Ariely and his books Predictably Irrational (HarperCollins,…
Guy Kawasaki: How to prepare for a panel discussion If you have been working in your field for a long time, you represent a…
Guy Kawasaki: How to prepare for a panel discussion If you have been working in your field for a long time, you represent a…
Methodology for tough decisions might help you decide on yours (1/2) Being managers, you often have to make tough decisions. Which new policy or…
Annoying your manager: Guide for beginners Your manager will not be happy when you try to delegate your problems…
Tips on how to know your team better The better you know your team, the better you can work together. This rule…
Online sharing: Code of conduct and trust are necessities Those who communicate with their colleagues online are more effective when…
Can you give feedback effectively? A lack of feedback equals a lack of opportunities to improve. Managers who…
