Even FBI agents must be emotionally intelligent Almost no FBI agent would say the phrase emotional intelligence aloud. Two core components of emotional intelligence, however, are key for the efficient work of any…
Not sorry for that: What you should never apologize for There are certain things, that it is unnecessary to apologize for. Or more…
Rejection doesn't have to be rude or awkward One of the basic rules of assertiveness says that if we disagree with…
Is it futile and naive to develop a strategy? Some people claim that nowadays strategy is no longer needed. At the same…
Trying to avoid mistakes? That's a mistake The way we think about the challenges we face deeply influences our final…
Do you know your customers' wishes? The questions to ask Almost 90,000 students from China are studying at UK universities. Some of…
Myths blocking your success debunked Try to find the area you are best suited for. Dont rely excessively on…
Trust is not merely about delivering on your promises Trustworthiness is about doing what you say you are going to do but it is…
First optimize your employees, then processes Many companies assume the optimization of their processes will go hand in…
What is the most important quality of a leader? Being yourself Leadership development seems not to be working properly. The reality is…
If we want to build constantly innovating organisations, we need to rid…
Everyone is the agent of their own misfortune Being surrounded by unhappy people is as harmful as passive smoking. People…
Poor listening leads to lower profits: Don’t lose anymore money Everyone wants to be heard first, which makes it pretty hard for listening…
