If you are asked – or rather told – at the very last moment to present something instead of your boss, it's not entirely your responsibility. It is good…
Are you sure that your people understand the words you commonly use at…
In the last article, we saw how important it is to thoroughly observe…
Strong leaders believe in themselves and exude confidence. How can you…
Whether you are going to attend a business meeting, a job interview, a…
First-time managers - and unfortunately sometimes even those who are…
If you want to deliver superior customer experience, you have to adapt to…
Everyone occasionally postpones execution of a task. If, however, such a…
Does it take you a long time to make decisions? You may think that you don'…
Being scared and insecure because you experience negative feelings means…
Employees' typical response to change is resistance. It is mainly due to…
The ability to persuade others is important not only at work but also in…
Customer-centric mindset can be effectively promoted by CDOs. Sending e-…