This text is based on an article on INC.com.
Get your facts right
First and foremost, you need to ensure before the conversation that you are working with correct, verified and objective information. Find out as much as possible about the issue in advance and do not just make assumptions.
Choose an appropriate time and place
There are more and less appropriate times, as well as more and less appropriate places for difficult conversations. Choose a place where you will have peace of mind, and likewise choose an ideal time: this might not be Monday morning when the subordinate will be at their busiest.
Prepare responses to expected reactions
Do not let subordinates catch you by surprise. Since this is a difficult area, a strong reaction from the subordinate is to be expected. Prepare for what they are likely to say, and prepare counter-arguments to their potential objections.
Leave emotions aside
Although this is a difficult and certainly emotive topic for you, try to put emotions aside. Handle the whole process rationally and maintain professionalism and detachment at all costs.
Try to go to the heart of the problem
When raising an uncomfortable topic, do not just skim the surface. This might only cause frustration for the subordinate. Get to the heart of the problem and address the situation as a whole.
Do not take the situation too personally
When dealing with unpleasant topics, it is not uncommon to hear harsh words or opinions that stem simply from a sense of frustration, injustice or threat on the part of the subordinate. While of course you cannot let them cross a certain line, it is also true that you should not take anything too personally.
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