Communication and involvement of employees during pandemics

Whether your teams are in the front line or sitting at a laptop in a makeshift home office, this is the right time for you as a leader to strengthen your communication skills and be able to sense in advance what your colleagues need.

Illustration

Maintain regular communication and avoid information overload

Managers must communicate transparently and keep their team informed about plans and prospects. During the initial onset of the pandemic, a number of companies immediately set a date for their employees to return to the office. As events soon showed, the same companies then postponed this date several times or even transferred some of the employees to work remotely on a permanent basis.

Such changes in management only increase uncertainty among employees. When sharing information, it is therefore better to prioritise quality over quantity. There are many new protocols on public health and safety that need to be followed at local and national level and all employees, managers and executives should be aware of these. Having someone you can rely on for important updates can ease the strain of information overload.

Share positive moments

An overlooked technique but one that is incredibly effective. Managers should bring optimism, purpose and morale to their teams as often as possible. Authenticity is important. However, studies confirm the power of recognition, appreciation and gratitude for employee involvement. Reminding someone of their sense of purpose can change how they see themselves and their attitude towards work. Whenever possible, try to emphasise the value each team member brings.

Community influence

Regardless of whether someone is naturally an introvert or an extrovert, they still need a community to strengthen their sense of belonging. Explore opportunities to connect teams informally, for example through a group yoga class or online family get-togethers, where employees can invite their children or partners.

Don't just wait for better circumstances to make real improvements to the well-being and involvement of your employees.


-bb-

Article source Chief Learning Officer - a U.S. magazine and website focused on L&D
Read more articles from Chief Learning Officer