Online meetings and webinars: Make them pay attention to you Webinars are cursed. Everyone firmly believes that others are answering emails, playing Minesweeper or doing anything other than paying attention. Why do so many people believe this? Simply because they do exactly the same thing when they are on the receiving end. Dont expect your colleagues to pay…
Last-minute presentations: How to survive (1/2) If you are asked – or rather told – at the very last moment to…
Breakthrough customer experience: It is not about small steps (2/3) In the last article, we saw how important it is to thoroughly observe…
Business meetings: Leave your cleavage and perfume for your night out Whether you are going to attend a business meeting, a job interview, a…
Breakthrough customer experience: You need the right approach (1/3) If you want to deliver superior customer experience, you have to adapt to…
Chief Digital Officers: What is their role? (2/2) Customer-centric mindset can be effectively promoted by CDOs. Sending e-…
3 tips on how to perfect your profile on LinkedIn LinkedIn is a great tool for networking, maintaining your current…
Stop believing in innovation myths Don't write your speech on your own 
