Getting customers to see your solution as the best on the market is challenging in a highly…
To gain the loyalty of customers today, you first need to develop a strong emotional connection with…
Service organizations are constantly proposing innovative ways to reduce operating costs for…
According to the NICE inContact Customer Experience (CX) Transformation Benchmark study, companies…
Sales professionals learn at the beginning of their careers that if they want to make decent money,…
Your reputation is affected by many factors, including primary marketing channels such as social…
New UK research suggests that the time has come to change our view of the role and value of…
Customers expect companies to continuously improve the level and availability of service. The…
Customers expect companies to continuously improve the level and availability of their service. The…
