Managers are often extremely busy people. They have many responsibilities and have to respond to…
The death of a loved one is one of the most difficult times anyone has to face. The loss of someone…
Do you sometimes find, when interacting with another person or speaking in a group, that you say…
Some people simply don’t get along. This may stem from a previous disagreement, differing political…
Some people dislike confrontation; others, on the contrary, thrive on it. There exists a certain…
As we all likely know (or at least suspect), up to 80% of all communication between two people is…
Effective communication is essential for successful leadership; however, even experienced managers…
Managers often use phrases designed to motivate but employees perceive them differently, maybe as…
Introverts can't be high-quality and inspiring leaders? Not at all. Thanks to their empathy,…
