Being sincerely interested in employees
According to the HubSpot company blog, employees must feel that their boss has a genuine interest in them. They want to know that their manager doesn't just see them as robots, but that he or she is interested in their development, mental state, motivation and overall satisfaction. The fact is that you can't really fake it. A manager has to be truly interested in their team members, and the only way to be really interested and to manifest this interest is to be empathetic.
Ability to deal with people on the same level
A team manager doesn't only deal with their team members, but also with company management and leaders of other teams and departments in the company. These negotiations, which are business negotiations in nature, also require empathy, i.e. the ability to empathize with the other person and get on the same wavelength. Only then is the manager able to get the best conditions for himself and the team.
Career development
Surveys repeatedly show that communication skills and empathy play a key role in the career development of every employee. In order to be able to get to a higher position (even to the role of a team manager), you must have good relationship with people who make the decisions. This is why you need to practice empathy in all that you do in the workplace.
Trust and productivity
It is through empathy, transparency and understanding that a manager is able to build a working environment which has a friendly and healthy atmosphere and which is based on mutual trust. It takes this kind of atmosphere to allow team members work in peace, act on their ambitions and be productive.
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